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Reviews from our beloved clients

Explore our genuine customer reviews and testimonials from satisfied Laguna customers.

Our clients from Melbourne, Regional Victoria and surrounds, have shared their experiences with our landscape design services and pool construction process. These testimonials offer firsthand accounts of our commitment to customer satisfaction.

We believe in transparency, so please read on to hear what our clients have to say about their experiences working with one of the most trusted and awarded landscape designers and pool builders in Melbourne.

Steve & Katrina
Clients, Shoreham

“From the initial contact we had with the entire team at Laguna, right through to completion of our pool, we could not have been happier with the quality of service and product. Attention to detail, building to requirements and understanding that everyone has a budget was really important to us. Laguna Pools worked with us through the entire process to ensure our family has a beautiful, high-quality pool to complement our new family home. We would highly recommend anyone thinking of installing a new pool to get in touch with the team at Laguna."

Steve Taylor
Managing Director, COS Design

“We have been using Laguna to build cutting edge pools and spas on our award-winning projects for a number of years now, and we have always been impressed with every level of their entire process. From their customer service, their efficient and sound construction practices through to their commitment to deliver the finest detail, the entire team at Laguna is one we love to work with, recommend and look forward to building an even better portfolio of work with.”

Heath Blair
Director, Plume Studio

“I love working with Laguna! I have worked with their team on many high-end projects, and their fastidious, hands-on approach, ensures the design and building process is seamless and stress free. Laguna achieves amazing results for their clients, where the end-result is always beautiful. I look forward to working together in the future.”

Michael & Bec
Clients, South Yarra

“My wife Bec and I are heading into the second phase of the planning process with Laguna, and we couldn’t be more pleased with the experience. Laguna has been thoroughly professional and have won our confidence through their thoughtful response to the brief we provided. The initial design documentation was of the highest quality and made it easy for us to fine tune and discuss alternatives. We can’t wait to see the final!”

Carlo and Sue
Laguna clients

“The whole idea of building a pool, we found somewhat daunting. Then you start buying pool magazines thinking it’s going to help you with what you think you may want but it really just confused us more. So after looking at websites of pool builders, we decided on Laguna, and it’s been one of the best decisions we have made. We emailed Laguna, and decided to go with an actual concept and drawings so we could see what the end result was going to look like has been a blessing. Matt has been with us all the whole journey. He visited us at the property, he threw some ideas around and we gave our wish list. Like any wish list you really don’t expect to get them all, but Matt has made them all happen. Matt has made our journey from what we thought was daunting to seamless.”

Shaun and Claire
Laguna clients

"We were blown away by the 3D concept renders for our new backyard! The designers at Laguna have thought of everything, from entertaining space, appropriate planting, an outdoor fireplace and access from the house, not to mention a seriously impressive pool design that we cannot wait to start building. Thank you Laguna!"

Laguna Clients
Clifton Hill

"We built our pool with Laguna in 2001. When we started the process with Laguna, Glenn strongly recommended a landscape design for our pool and yard. Glenn assured us that designing a liveable yard is just as important as a design for a beautiful liveable house. I was of the opinion that a “pool is a pool…just dig a hole?” I was wrong, and we were so glad to have the plans complete, not only providing new fresh ideas that had no envisioned, including space for a car, lawn, BBQ and entertaining. The trees in the design were chosen to screen neighbouring houses for privacy in an inner-city suburb, as well as much needed shade in summer. The value that this design has added to the outcome of ‘getting a pool’ has really outweighed the cost. Thanks again Laguna for all the advice and work you put in. We couldn’t have imagined a more beautiful yard.”

Greg Thompson
Russell Barrett Architects

"Having a broad understanding of the complexities of high-end residential construction ensures Laguna make informed decisions when assessing the design requirements for any new project. They are a company that complements our range of designs and are able to deliver a product of outstanding quality, which is the reason we continue to recommend and engage Laguna."

Industry award-winning pools

Winners of SPASA Australia’s Best Pool and Spa Combination for 2023, Laguna stands as Melbourne’s foremost landscape design and pool construction company. With over 80 awards in the last six years, we’re your trusted professionals to bring your dream pool to life.